Honest and Affordable Hearing Healthcare
Experience professional care on a personal level
Tessa Gilfillan-Jones, M.S., CCC-A - Audiologist
Tessa received her Bachelor’s degree at Illinois State University, and received her Master’s degree from the Central Institute for the Deaf at Washington University St. Louis. She joined Morton Audiology in 2004, after experiencing the “assembly-line audiology” that is present in many bigger offices.
Through Morton Audiology, Tessa has been the contract audiologist at Advocate Eureka Hospital since 2004, and has since built lasting relationships in both communities.
After nine years of calling Morton Audiology “home,” in 2013, Tessa stepped into Gail Pollock’s shoes as owner of the practice. She continues Gail’s vision for the practice as a hometown business, with success being defined by patient loyalty and the practice’s reputation, not by the bottom line.
Tessa’s passion is in taking the time to truly communicate with patients, discovering their needs, and addressing those issues. Many patients have returned, after testing the waters elsewhere, realizing that she is uncommonly dedicated to understanding and providing the best possible hearing for each individual.
Don Gilfillan-Jones, R.N., B.S.N. – Office Manager/IT Manager
Don earned his Bachelor’s degree in Nursing from the OSF St. Francis College of Nursing, and works in IT Education in a local healthcare organization.
In his free time, he manages the financial and technical logistics of Morton Audiology, while discovering what the field of hearing healthcare is all about.
Don, a hearing aid wearer himself, also serves as a beta tester for new technology - we don’t recommend to our patients hearing aids we haven’t listened to, ourselves.
Gail Pollock, M.S., CCC-A – Audiologist (Retired)
Gail received her Bachelor’s and Master’s degrees in Audiology from Illinois State University. She founded Morton Audiology in 1997, while she also worked as a clinical instructor in Audiology at Illinois State.
Gail continued at ISU for 19 years, until 2008, when she retired from teaching to devote more time and energy to the steadily growing business. She put many hours over many years into the company’s mobile industrial hearing testing services and was a certified CAOHC instructor, but decided in 2011 that it was time to step back from the time- and labor-intensive aspect of industrial audiology.
Gail officially retired from Morton Audiology in 2013, confident that the practice would continue to honestly provide only the best care to the patients who had entrusted their hearing to her for the past 16 years.